Organised by Tourism North East

Delivered Fastrak Asian Solutions’ half day Getting Started with Asia and “Selling to Asia” Workshops.

Organised by ATEC for Destination Melbourne

Delivery of the Product Ready and Service Ready modules of the WCV program involving 2 x 2 hr presentation sessions.

Organised by Mildura Tourism

Combined Fastrak Asian Solution’s 2 hr “Getting Started with China” presentation with a 45 minute panel discussion involving three local businesses engaged with China as part of the Victorian Small Business Festival.

Organised by Avana for NSW Trade & Investment

An introduction to China for regional businesses this full day program includes delivery of the Business Insights and the Cultural Insights 2hr presentations, followed by facilitation of an “Export Lab” involving 3 local case study businesses.

Organised by Visit Canberra

Delivered the Avana-Focus on China- 2 hr presentation to Visit Canberra and selected local government management, including discussion and Q & A sessions. The following day delivered the Fastrak Asian Solutions’” Professional Selling to China” full day program to over 30 selected Canberra tourism operators.

Organised by NSW Trade & Investment and open to public

Panellist on the Capitalising on FTAs for China, Japan, and Korea Session.

Covered cultural and business requirements and challenges for success.

Organised by the Victorian Industry Tourism Council (VTIC)

Presented 2 x 45 minute Breakout Sessions with Gary Burns & Jessica Xue from Sovereign Hill on “What’s Next for China?” Covered cultural, social, and travel changes and trends and their potential impacts on Chinese travellers.

Organised by Botany Bay Business Enterprise Centre

Presented a 25 minute “Introduction to China” speech  highlighting China the country and Chinese the culture in conjunction as part of a getting to Know China” luncheon presentation to 60 businesses.

Organised by Eurobodalla Shire Council

Delivered Fastrak Asian Solutions’ “Introduction to China” 2 hr presentations to local businesses in Narooma, Moruya, and Batemans Bay.

Organised by Avana for NSW Trade & Investment

An introduction to China for regional businesses this full day program includes delivery of the Business Insights and the Cultural Insights 2hr presentations, followed by facilitation of an “Export Lab” involving 3 local case study businesses.

Organised by Avana to Targeted Indigenous Operators

Delivered the “WCV for Indigenous” program over 2 days including a half day presentation/workshop and then a half day “on-site” working session.

Organised by Tourism Industry Council of Tasmania (TICT)

Delivered Fastrak Asian Solutions’ full day “Professional Selling to China” and half day “Getting Started with China” Workshops in 9 regional locations.

Organised by Avana to Targeted Indigenous Operators

Delivered the “WCV for Indigenous” program over 2 days including a half day presentation/workshop and then a half day “on-site” working session.

Organised by Avana for Destination NSW

Delivery of the full day WCV program involving 3 x 2 hr presentation sessions – Product Ready, Sales Ready & Service Ready.

Organised by Avana for Destination NSW

Delivery of the full day WCV program involving 3 x 2 hr presentation sessions – Product Ready, Sales Ready & Service Ready.

Organised by ATEC/Avana for Mornington Peninsula Regional Tourism

Delivery of the full day WCV program involving 3 x 2 hr presentation sessions – Product Ready, Sales Ready & Service Ready.

Organised by ATEC/Avana for Tourism and Events Queensland

Delivery of the full day WCV program involving 3 x 2 hr presentation sessions – Product Ready, Sales Ready & Service Ready.

Organised by ATEC

Delivered a 2 hour key conference session on “Professional Selling to Chinese Visitors”, within the full day program covering tourism exporting.

Organised by ATEC/Avana for Tourism Industry Council of Tasmania

Delivery of the WCV program Service Ready Module involving 2 hr presentation sessions.

Organised by ATEC/Avana for NT Tourism

Delivery of the WCV program Sales Ready Module involving a 2hr presentation and 1hr of Q & A for selected NT operators who were in Sydney for a trade workshop.

Organised by ATEC/Avana for Tourism Victoria and Regions

Delivery of the full day WCV program involving 3 x 2 hr presentation sessions – Product Ready, Sales Ready & Service Ready.

Organised by ATEC/Avana for Tourism Victoria and Region

Delivery of the full day WCV program involving 3 x 2 hr presentation sessions – Product Ready, Sales Ready & Service Ready.

Organised by ATEC/Avana for Tourism and Events Queensland

Delivery of the full day WCV program involving 3 x 2 hr presentation sessions – Product Ready, Sales Ready & Service Ready.

Organised by ATEC/Avana for Visit Canberra

Delivery of the full day WCV program involving 3 x 2 hr presentation sessions- Product Ready, Sales Ready & Service Ready.

Organised by ATEC/Avana for Destination NSW

Delivery of the full day WCV program involving 3 x 2 hr presentation sessions- Product Ready, Sales Ready & Service.

Organised by ATEC/Avana for Tourism and Events Queensland

Delivery of the full day WCV program involving 3 x 2 hr presentation sessions- Product Ready, Sales Ready & Service Ready in Cairns, Port Douglas, Airlie Beach, Gold Coast, Brisbane, and Sunshine Coast.

Organised by ATEC/Avana for NT Tourism

Delivery of the 2 hr Sales Ready and 2 hr Service Ready modules.

Organised by ATEC/Avana for Tourism Victoria and Regions

Delivery of the full day WCV program involving 3 x 2 hr presentation sessions – Product Ready, Sales Ready & Service Ready.

Organised and managed by ATEC Gold Coast

Key note address on “ Asia, China and the Year of the Dragon“

A snapshot of the trends and implications of the changing Asian marketplace and what you need to do win business.

Organised and managed by AHICE for its members.

Panellist on their “EmergingMarkets” session.

With a focus on China, India and Indonesia, panellists covered issues such as travellers’ needs and what Australia needs to do to win in these markets.

Organised and managed by TICT for tourist industry.

“Presenter at the break-out session on “Asia, China and the Year of the Dragon”.

Covering changes in inbound tourism to Australia, potential of Asia, particularly China, the changing consumer, changing distribution systems, and changing experience and product needs.

Organised and managed by ATEC for travel industry executives.

“Keynote speaker on “Asia, China and the Year of the Dragon”.

Covering market dynamics of China, consumer trends and behaviours, distribution and what is needed to build business into the Asian market.

Organised and managed by ATEC for its members.

“Panellist and presenter at “Emerging Markets” group presentations.

Breakout sessions highlighting 3 key issues to be addressed for success in emerging markets.Covered market dynamics, consumer trends and behaviour, linkage to youth market and strategies for building business.

Organised and managed by ATEC for its members.

Keynote speaker on “How to Win in Asia”.

Covered market dynamics, consumer trends and behaviour, linkage to youth market and strategies for building business.

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Organised by Hangzhou Tourism Corporation, Zhejiang Province, with support from the World Leisure Organisation (WLO) and Pacific Asia Travel Association (PATA).

A Case analysis of a world famous destination – Australia

Included the structure of tourism and the processes and programs for getting alignment and co-operation of all levels , and then successfully marketing the destination in today’s global marketplace.

Organised and managed by ATEC for members and non-members.

The Importance of ITOs in the Distribution Chain, particularly in Asia and China

Covered the changing nature and requirements of the Asian traveller and the implications for product operators especially in terms of the way consumers are now researching, planning, and booking travel, and a look at the requirements and operations of the Asian travel industry and why ITO’s remain important.