Richard has taken 450 staff through the Asia ready program everyone from housekeepers to kitchen hands to our General Manager. He has provided the Wrest Point team with understanding of the market rather than rules and this has enabled them to apply their knowledge is a wide variety of circumstances and provide our ever increasing number of visitors from  Asia with a great experience.

Megan Thompson, Marketing Manager, Wrest Point

Richard was instrumental in laying the platform for what is now a profoundly important part of the Australian tourism industry. It is not an overstatement to say we would all be poorer-economically and culturally- without his contribution to tourism from Asia to Australia.

John Morse, former Managing Director of Tourism Australia

The South Australian Tourism Commission engaged the services of Fastrak Asian Solutions in 2016/17 to undertake a review of South Australia’s capability to cater for Chinese visitors across the broader visitor economy including Government and Councils; provide a Development Plan for regions and businesses based on this, and deliver a number of workshops across key regions and business sectors to assist understanding of the requirements for success.
The SATC found the depth and quality of the information supplied as part of the review to be excellent. The Plan and associated tools provide a phased development approach, and the SATC has received very positive feedback from those who attended the workshops.
The total project has delivered an end to end program to assist South Australia win its fair share of Chinse visitor and maximise the commercial returns from them.

Rodney Harrex, Chief Executive, South Australian Tourism Commission

In line with the ‘Harnessing our International Relations’ objective in our Economic Development Strategy the Bundaberg Regional Council in partnership with the regional tourism organisation Bundaberg North Burnett Tourism engaged Fastrak Asian Solutions to work with key local tourism operators to prepare both themselves and the region as a China Ready destination.  This “China Tourism Development” initiative developed local businesses capability in hosting Chinese Free and Independent Travellers (FIT) and ensuring all opportunities to cross—promote local attractions were taken to enhance their visitor experience.

Richard has extensive experience in tourism and business in Asia and it was fantastic to be able to share this with local tourism operators in the region.

We would also like to acknowledge the support of the Australia-China Council for enabling this project to happen.

Cameron Bisley, Branch Manager, Commercial Business & Economic Development, Bundaberg Regional Council